Returns Policy
Firstly, if you have the need to consider a return, you likely ordered a product from us, which means we owe you a big thank you! Nothing makes us happier at Fierce Phoenix than the satisfaction of our customers, and as such, we promise to do our best to deliver a product you are happy with and awesome customer service.
While we don't offer returns for change of mind or if you’ve purchased the wrong size, we do stand by the quality of our products. If you receive a faulty item, please reach out to us within 30 days of your purchase. We’ll be happy to arrange a refund or replacement.
Your satisfaction is important to us, and we're here to help with any issues you may have! Please get in touch at info@fiercephoenix.com.au
While we don't offer returns for change of mind or if you’ve purchased the wrong size, we do stand by the quality of our products. If you receive a faulty item, please reach out to us within 30 days of your purchase. We’ll be happy to arrange a refund or replacement.
Your satisfaction is important to us, and we're here to help with any issues you may have! Please get in touch at info@fiercephoenix.com.au