Privacy Policy
Updated August 2024
1. Introduction
Welcome to Fierce Phoenix! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.fiercephoenix.com.au (http://www.fiercephoenix.com.au) or interact with us.
2. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, and other contact details when you make a purchase, sign up for our newsletter, or contact us.
Payment Information: If you make a purchase, we collect payment details necessary to process your transaction. We use secure payment gateways to handle this information.
Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, and pages visited, to improve our services and website performance.
3. How We Use Your Information
We use your information for the following purposes:
To Process Transactions: To handle purchases, returns, and customer support requests.
To Communicate with You: To send order confirmations, updates, newsletters, and promotional offers.
To Improve Our Website: To analyse website usage and enhance user experience.
To Comply with Legal Obligations: To meet legal requirements and protect our rights.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers: Third parties that assist us in operating our website and processing transactions (e.g., payment processors, shipping companies).
Legal Authorities: If required by law or to protect our rights and safety.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correct: Update or correct inaccurate or incomplete information.
Delete: Request the deletion of your personal information, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time.
7. Cookies
Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may impact your ability to use certain features of our site.
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Fierce Phoenix
Email: info@fiercephoenix.com.au